Welcome to Refined Attire. We value our customers and strive to provide high-quality products and services. Please read our Return and Refund Policy carefully before making a purchase.
1. Overview
This Return and Refund Policy explains the conditions under which returns, replacements, and refunds are accepted for products purchased from http://refinedattire.store.
By placing an order on our website, you agree to the terms outlined in this policy.
2. Eligibility for Returns
We accept return requests under the following circumstances:
- The product received is damaged or defective.
- The product received is incorrect or different from the item ordered.
- The product has a manufacturing defect.
- The product is missing parts or accessories that were originally included.
To be eligible for a return:
- The request must be made within 7 days of delivery.
- The product received is incorrect or different from the item ordered.
- The product has a manufacturing defect.
- The product is missing parts or accessories that were originally included.
3. Non-Returnable Items
The following items are not eligible for return or refund:
- Products that have been used, washed, altered, or damaged by the customer.
- Products returned without original packaging or tags.
- Customized or personalized products.
4. Return Process
To initiate a return:
- Contact our support team at support@refinedattire.store
- Provide your Order ID, product details, and reason for return.
- If required, provide photographs showing the issue.
- Our team will review the request and respond within 2–5 business days.
- Once approved, return instructions will be provided.
Returns sent without prior approval may not be accepted.
5. Replacement Policy
We offer replacements for:
- Damaged products.
- Defective products.
- Incorrect products delivered.
Replacement requests must be submitted within 7 days of receiving the product.
Subject to stock availability, a replacement product will be shipped after verification.
6. Refund Policy
Refunds are processed only after the returned product has been received and inspected.
Refunds may be approved in the following cases:
- The product is returned in accordance with this policy.
- The ordered product is unavailable.
- The order is canceled before shipment.
- A replacement cannot be provided.
Refund Method
Refunds will be issued through the original payment method used during purchase.
Refund Processing Time
Once approved, refunds are generally processed within 7–10 business days. The actual credit timeline may depend on your bank, payment provider, or card issuer.
7. Order Cancellation
Cancellation Before Shipment
Orders may be canceled before they are shipped by contacting our customer support team.
Cancellation After Shipment
Orders that have already been shipped cannot be canceled. Customers may request a return after delivery if eligible under this policy.
8. Return Inspection
All returned items undergo inspection upon receipt.
We reserve the right to:
- Approve or reject return requests.
- Refuse refunds if returned products do not meet eligibility requirements.
- Deduct reasonable charges if products are returned in a damaged condition caused by customer handling.
9. Failed Deliveries
If an order is returned due to:
- Incorrect address provided by the customer,
- Customer unavailable for delivery,
- Refusal to accept the package,
Additional shipping charges may apply for re-shipment. Refunds, if applicable, may be adjusted accordingly.
10. Contact Information
For any questions regarding returns, replacements, or refunds, please contact us:
Business Name: Refined Attire
Email: support@refinedattire.store
Phone: +91 6392045126
Website: https://refinedattire.store/
Business Address: Ataipur Jadeed, Kaimganj, Farrukhabad, 209502, UP
11. Policy Updates
We reserve the right to modify, update, or revise this Return and Refund Policy at any time without prior notice. Changes become effective immediately upon posting on this website.